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TCPA Compliance

At All Coverage Media, we prioritize consumer rights and privacy in all our communications. This TCPA Compliance Policy outlines our adherence to the Telephone Consumer Protection Act (TCPA), which governs how we interact with you via phone calls and SMS messages. By maintaining TCPA compliance, we ensure that all contact methods used to provide auto insurance quotes, respect your privacy rights and comply with federal regulations.

About the TCPA

The Telephone Consumer Protection Act was enacted in 1991 by the Federal Communications Commission (FCC) to safeguard consumer rights regarding telemarketing communications. The TCPA restricts unsolicited phone calls, SMS messages, and automated (robocalls) communications. It aims to prevent unwanted disturbances and ensure consumers maintain control over the communications they receive.

Key TCPA Compliance Practices

All Coverage Media adheres to the following practices to ensure TCPA compliance:

  1. Consent-Based Communication
    We do not contact individuals without their prior express written consent. By providing your phone number to All Coverage Media, you agree to receive calls, text messages, or prerecorded messages related to auto insurance quotes. Consent may be withdrawn at any time as outlined below in our opt-out policy.

  2. No Unwanted Communications
    We respect all opt-out requests and manage an updated “Do Not Call” (DNC) list to avoid sending unwanted communications. In accordance with the TCPA, we honor both internal DNC requests and those registered with the National Do Not Call Registry.

  3. Limited Use of Automated Dialing Systems
    To further ensure compliance, All Coverage Media limits the use of autodialers and prerecorded messages. When these systems are used, it is only after receiving explicit permission from the individual. Autodialed calls are only used to deliver relevant information on auto insurance quotes for which you have consented to receive.

  4. Clear Opt-Out Mechanisms
    Every communication provides a straightforward, accessible opt-out mechanism, whether via SMS, email, or phone call. For SMS communications, recipients can simply reply with “STOP” to cease future communications. For phone calls, you may request to be added to our DNC list by speaking directly with an agent.

  5. Robust Recordkeeping
    As part of our TCPA compliance, we maintain records of consents, opt-outs, and communications for a specified period. This allows us to verify compliance in case of an inquiry or audit and ensures we maintain accurate data related to your preferences.

  6. Employee Training
    All staff members involved in telecommunication are trained on TCPA compliance requirements. This includes understanding the importance of prior consent, opt-out requests, the use of autodialers, and handling consumer privacy.

Your Rights Under the TCPA

The TCPA provides consumers with several rights, which we fully honor:

  • Right to Opt-Out: You have the right to opt out of receiving future marketing communications from us.
  • Right to Privacy: The TCPA enforces strict regulations to protect your privacy, and we strictly comply with these standards.
  • Right to Information: If you wish to know what information we retain regarding your consent or communications preferences, you can reach out to us directly.


Compliance with Other Regulations

In addition to TCPA, we comply with other privacy and consumer protection laws, such as the California Consumer Privacy Act (CCPA). To understand your privacy rights under the CCPA, please visit our CCPA Page.

For more information on our privacy practices, including how we collect, use, and share your personal data, please refer to our Privacy Policy. You can also review our Terms and Conditions for more details on your rights and obligations when using our services.

Partner Disclosures

At times, All Coverage Media may share your contact details with our trusted marketing partners. These partners may reach out to you regarding Medicare plans and services that could be of interest. To learn more about our partners and their use of your information, please visit our Marketing Partners Page.

If you would like to opt out of communications from our partners, please follow the instructions on our Opt-Out Page.

How to Withdraw Consent

If you previously consented to receive communications but now wish to opt-out, you may do so by following these methods:

  • SMS Messages: Reply with “STOP” to any text message received from All Coverage Media. This will automatically unsubscribe you from future text communications.
  • Phone Calls: Inform the representative during the call or contact us via email to add your number to our DNC list.
  • Email: Contact us at info@auto.allcoveragemedia.com to request removal from our contact lists.

Please allow up to ten business days to process your request in compliance with TCPA standards.

TCPA Compliance Assurance

All Coverage Media is committed to full compliance with the TCPA, including all provisions that protect consumers from unsolicited and unwanted communications. We review our practices regularly to ensure ongoing compliance with evolving laws and regulations, including regular audits and staff training. For more information on our privacy practices, including how we collect, use, and share your personal data, please refer to our Privacy Policy. You can also review our Terms and Conditions for more details on your rights and obligations when using our services.

Contact Us

At All Coverage Media, we are dedicated to protecting your privacy and ensuring that our marketing practices are transparent and compliant with all applicable regulations. For more details on how we protect your privacy, please review our Privacy Policy, and Terms & Conditions Page.

For questions about this policy or any of our practices related to TCPA compliance, please reach out to:

All Coverage Media – Auto Insurance (Owned by Zizye Ltd.)
Email: info@auto.allcoveragemedia.com
Website: auto.allcoveragemedia.com

Additional Resources

For more information about your rights under the TCPA, please visit the Federal Communications Commission (FCC) TCPA Information Page. We encourage all consumers to stay informed about their rights to make educated decisions regarding their communications preferences.

Last Updated: Oct 01. 2024